Ad Muncher/Frequently Asked Questions
Does Ad Muncher contain spyware, or display its own adverts?
Absolutely not. Ad Muncher does not install any spyware on your system and does not display its own adverts. The only time Ad Muncher will contact our servers is when it is verifying a registration code or retrieving updates, in which case the information sent is only the bare minimum, and is subject to our privacy policy.
Why does my firewall say Ad Muncher is making "server" and outbound connections?
When your browser tries to connect to a web server, it is instead connected to the local Ad Muncher program (hence why it is creating a listening ("server") connection). Ad Muncher then connects out to the original target of the browser, which accounts for the outbound connections. These connections are perfectly normal and no cause for concern, the listening sockets are of no use to anyone except the programs on your computer trying to connect out.
How can I link to your site?
All links are very much appreciated! Images for linking are available in our image pack. Also keep in mind our partnership program if you would like to be compensated for your efforts.
I'm still get popup windows, how can I get rid of them?
If popups persist with Ad Muncher enabled it is likely that the popups are being generated by a spyware/adware package on your system. In this case we recommend running a scan of your system using a spyware/adware detector like "Spybot S&D", as available from here.
Once any spyware/adware packages are removed the popups should stop. If not, please contact us so we can investigate further.
How do I remove advert X from webpage Y?
The basic explanations are covered in the Ad Muncher help file, it is also helpful to have a good understanding of the URL Basics and HTML Basics sections in the help file before removing adverts. If you still are not able to remove an advert please contact us.
How do I stop a page being filtered?
To stop a page being filtered, just do the following:
- Click the Ad Muncher icon in your system tray to open the configuration window.
- Click the "My Filters" tab
- Click the "New" button.
- Set the category to "No filtering on URL".
- Set the keyword to any part of the site's address, for example, microsoft.com
- Click "Apply" and the new settings should take effect.
How do I uninstall Ad Muncher?
If you have a recent version of Ad Muncher just click the uninstall icon in the Ad Muncher program group in your start menu and follow the prompts. If you have an older version of Ad Muncher installed that does not have an uninstall icon in its program group, instead select "Ad Muncher" from the "Add/Remove programs" dialog in your control panel.
